The best and most efficient way to take care of clients is to take care of yourself and your professional growth. David H. Maister argues that a personal commitment to self-improvement and meeting the needs of others is the best way to maintain client relations. He encourages professionals to act professional and the money will follow: believe passionately in what you do, never compromise your standards and values and care about your clients. True Professionalism is an invaluable guide of insights and strategies for anyone wishing to respect ethical, professional procedures and make money at the same time. | True Professionalism by David H. Maister, Paperback | Indigo Chapters