Serious Relationships: The 7 Elements of Successful Business Relationships A candid examination of how we manage customers, employees, and business partner (channels / VARs / ISVs) relationships. What would happen if you managed your business relationships with the same care and attention as other "serious" relationships in your life? How would it impact all your relationships across your business? How would collaboration in all these areas change the way you deliver your value proposition? A discovery of the seven most important elements of every stakeholder relationship: relationship definition, engagement, centricity, responsibility, accountability, transparency, and experience. | Speaking Frankly About Business Relationships by JC Quintana, Paperback | Indigo Chapters