This volume presents all the standard practices for performing business analysis work across seven steps, five perspectives, and 74 techniques. It will help business analysts at all levels further develop their skills to master the next level of competency in business analysis needed to advance their careers. It will help readers comprehend the BA role, responsibilities, and deliverables that ensure business analysis success. | Mastering Business Analysis Standard Practices by Kelley Bruns, Paperback | Indigo Chapters