Today's economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including:Developing a results-based approach to HRDEvaluation designData collection and measuring successCalculating program costs and ROIIncreasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. TheHandbook of Training Evaluation and Measurement Methodsis a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation. | Handbook Of Training Evaluation And Measurement Methods by Jack J. Phillips, Paperback | Indigo Chapters