• Make a complete diagnostic of your device's hardware and software to assess the health of your computer
• Perform any fixes required to repair your device, such as removing viruses, reinstalling your operating system, driver or hardware, and more, so your computer runs without a hitch
• Back up data and/or transfer data to another device to ensure you don't lose any critical files
• Migrate the data to the correct folders (if applicable) so you know where to look for them
• Import email and contacts (if applicable and possible)

Please note: Hardware and parts are not included unless specifically mentioned above.

How to Prepare for Your In-store Service:

• Bring the device that requires service
• If the device is a computer (desktop or laptop, PC or Mac), please bring along any system discs and required accessories like power adapters, specialty cables, and batteries.