• Make a complete diagnostic of your device's hardware and software to assess the health of your computer
• Provide an estimate for the cost to repair your device so it runs without a hitch
• Service is exchangeable for a greater value
• Diagnostics are covered under Service Plans for product defect and failures, with the exception of any misuse or physical damage

Please note: Hardware and parts are not included unless specifically mentioned above.

How to Prepare for Your In-store Service:

• Bring the device that requires service
• If the device is a computer (desktop or laptop, PC or Mac), please bring along any system discs and required accessories like power adapters, specialty cables, and batteries.