• The setup of a device such as an Apple TV, Roku, Blu-ray player, gaming console, cable box, etc.

How to Prepare for Your On-site Service:

• Please ensure a person at least 18 years of age is present during the entire time the service is provided
• Please ensure any required accessories like cables and connectors are available
• The Geek Squad Agent will require full access to the devices to be serviced, access to the residence, the owner’s consent, cooperation to enter the residence or business, a safe working environment, working space, and electrical power
• The Geek Squad Agent will show you proper identification upon arrival

For Geek Squad Services, there is a service charge of $1 per km if our Agents have to travel 50 - 150km from the nearest Best Buy store. Must be paid in-store