The process of record keeping has evolved through time. As our technology advances, so does our ability to manage information. We have progressed from paper-based records to new digital techniques and formats to store records. However, digital storage is not the \"Holy Grail\" answer to preservation and storage problems. Digital storage is confounded by multiple problems, also. Some of these problems are, but not limited to, lack of standardization and legal guidance, proprietary formats, and the fragility of the digital medium. This research examines several organizations that are deeply involved in digital preservation and tries to identify common practices and problems across the industry. | A Multiple Case Study Analysis Of Digital Preservation Techniques Across Government Private And Public Service Organizations by David P Gough